All components are operational
Welcome to Covery system status! If you have any questions or need an assistance, please contact us at support@covery.ai

API




Operational

Portal




Operational

Metrics

Internal Decision Latency

160.58ms




Success Response Rate

100.00%




Internal Decision Latency

158.14ms




Success Response Rate

100.00%




Internal Decision Latency

169.70ms




Success Response Rate

99.99%




History (Last 30 days)

Schedule system maintenancePlanned Maintenance

Description

We need to perform some essential maintenance on our databases. We are expecting increase of latency for responses on all API endpoints during maintenance time.


Components

API


Locations

Primary Data Center


Schedule

September 3, 2024 17:30 - September 3, 2024 20:30 UTC


September 3, 2024 19:41 UTC
[Update] Scheduled maintenance is complete.

September 3, 2024 17:30 UTC
[Update] Scheduled maintenance is starting.
Increased response API latencyOperational

Incident Status

Operational


Components

API


Locations

Primary Data Center



September 3, 2024 12:25 UTC
[Resolved] The issue is solved. The reason was a failure to access the database. All Covery services work as usual.

September 3, 2024 12:00 UTC
[Investigating] Covery encountered increase of API response latency. All API methods send responses in 10 seconds. It was observed twice during the incident: 1) 12:00-12:03 2) 12:17-12:25
Schedule system maintenancePlanned Maintenance

Description

We need to perform some essential maintenance on our databases. Data sets service will be unavailable up to 15 minutes during maintenance time. All running at that time Data sets will be successfully calculated after maintenance work completion.


Components

Portal


Locations

Primary Data Center


Schedule

September 2, 2024 08:00 - September 2, 2024 09:00 UTC


September 2, 2024 08:33 UTC
[Update] Scheduled maintenance is complete.

September 2, 2024 08:01 UTC
[Update] Scheduled maintenance is starting.
Schedule system maintenancePlanned Maintenance

Description

We need to perform some essential maintenance on our databases. We are expecting increase of latency for responses on all API endpoints during maintenance time.


Components

API


Locations

Primary Data Center


Schedule

August 29, 2024 17:00 - August 29, 2024 20:00 UTC


August 29, 2024 18:21 UTC
[Update] Scheduled maintenance is complete.

August 29, 2024 17:34 UTC
[Update] Scheduled maintenance is starting.
Latency of API responseDegraded Performance

Incident Status

Degraded Performance


Components

API


Locations

Primary Data Center



August 21, 2024 09:51 UTC
[Resolved] The issue is solved. All Covery services work as usual.

August 21, 2024 06:15 UTC
[Investigating] Covery encountered increase of API response latency. All API methods send responses in 2 seconds. We are on top of the situation and will fix it soon. ETA for service restoration is 6 hours.