All components are operational
Welcome to Covery system status! If you have any questions or need an assistance, please contact us at support@covery.ai

API




Operational

Portal




Operational

Metrics

Internal Decision Latency

207.33ms




Success Response Rate

100.00%




Internal Decision Latency

212.29ms




Success Response Rate

99.99%




Internal Decision Latency

212.30ms




Success Response Rate

100.00%




History (Last 30 days)

Scheduled system maintenancePlanned Maintenance

Description

We need to perform some essential maintenance on our databases. 1. A short-term interruption of the connection to all API methods and my.covery.ai web portal is expected at the beginning and at the end of the maintenance. 2. During the entire period of maintenance, a slight increase in the response time for all API methods may be observed


Components

API, Portal


Locations

Primary Data Center


Schedule

September 3, 2025 11:00 - September 3, 2025 18:00 UTC


September 3, 2025 17:15 UTC
[Update] Scheduled maintenance is complete.

September 3, 2025 11:00 UTC
[Update] Scheduled maintenance is starting.
Schedule system maintenancePlanned Maintenance

Description

We need to perform some essential maintenance of our Portal Reporting production subsystem. Reports and Decisions portal sections could be temporarily unavailable. Portal functionality will restored in full the worst case during 60 minutes.


Components

Portal


Locations

Primary Data Center


Schedule

August 21, 2025 19:00 - August 21, 2025 20:00 UTC


August 21, 2025 19:38 UTC
[Update] Scheduled maintenance is complete.

August 21, 2025 19:00 UTC
[Update] Scheduled maintenance is starting.
Partial portal disruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Portal


Locations

Primary Data Center



August 21, 2025 05:00 UTC
[Resolved] All portal functions should work as expected

August 20, 2025 19:34 UTC
[Identified] Covery portal has availability issues. We are on top of the situation and will fix it soon. The portal will function in 10 hours.